Student Catalog and Handbook 2024-2025

Computer Support Specialist Diploma (CS14)

The Computer Support Specialist diploma program is designed to provide students with an understanding of the concepts, principles, and techniques required in computer information processing.

NOTE: Program courses in Computer Information Systems require strong aptitudes for math, problem solving, critical thinking, listening, teamwork, and written direction.

Credits for CIST & CISM courses are awarded only for courses that have been completed within the last seven years. Any courses completed over seven years ago may be recommended by the program chair and approved by the Dean of the School of Business/Public Services if the student presents recent, documented, in-field experience or current software certification.

Career Opportunities

Graduates may find employment in end-user support, systems integration, PC repair/installation, LAN hardware support, commercial software support, and computer hardware/software sales.

Credit Required for Graduation: Minimum of 55 credit hours

Curriculum

Basic Skills Courses

EMPL 1000Interpersonal Relations and Professional Development

2

ENGL 1010Fundamentals of English I

3

MATH 1012Foundations of Mathematics

3

Occupational Courses

CISM 2201: Students who successfully complete COMP 1000 prior to January 2018 may use that course to fulfill the CISM 2201 requirement for graduation.

CISM 2201Foundations of Computer Applications

3

CIST 1001Computer Concepts

4

CIST 1122Hardware Installation and Maintenance

4

CIST 1130Operating Systems Concepts

3

CIST 1220Structured Query Language

4

CIST 1305Program Design and Development

3

CIST 1401Computer Networking Fundamentals

4

CIST 1601Information Security Fundamentals

3

CIST 2120Supporting Application Software

4

CIST 2921IT Analysis Design and Project Management

4

Occupational Electives (11 credits)

CIST xxxx
Any CIST credit course(s) may be used to satisfy this elective requirement.